Hi, I’m Joe (ジョー), a pragmatic human-centered product designer, researcher, and UX strategist with expertise in growth, accessibility and product management.  I help companies turn ideas into experiences that are both intuitive and measurable, across solutions covering AI-enabled, accessibility-compliant products, including SaaS platforms, info-rich web, and mobile apps.

Over the past decade, I’ve worked across B2B, B2C, startups, and enterprise, designing end-to-end from 0→1 launches to conversion optimisation; with a track record of driving 3–75% uplifts in sales, engagement, and retention. My work sits at the intersection of design craft, UX research, and growth strategy, which means I care as much about why something works as how it looks.

I am a Certified Design Professional by the Design Professionals of Canada, and I hold an M.Sc. in Human-Computer Interaction Design from City University of London. As part of my studies, I wrote a paper that explored how users develop trust and confidence in AI agents, a topic that feels more relevant now than when I wrote it.

Outside work, I explore AI tools, write music, do artwork (matte painting, Art Nouveau), go hiking, and work on my Japanese language skills.